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Support for children & young people

Supporting children and young people through bereavement can be challenging. 

Take a look at these organisations locally and nationally who can help.

Local support to you in East Suffolk:

565 Service

(from St Elizabeth Hospice)

  • Free support for children and young people in East Suffolk following the death of an adult with a life limiting or progressive disease or COVID -19.  

  • Advice available for parents and professionals working with young people.

  • Phone: 0300 303 5196 (Mon-Fri, 9am-4pm)

Teenage Mental Health

  • Free drop in support groups including parental support group, general teenager and young adult support, gender identity support and death chat.

  • This free monthly support group is for anyone affected by the loss of another regardless of the cause of death. There is no set agenda, but this is an opportunity for informal chat & building supportive friendships with optional discussion topics.

  • One to one counselling is also available via self-referral but is not a free part of the service.

  • Contact 01473 411324, Email:

  • Address: 31 Lower Brook Street, Ipswich IP4 1AQ

Suffolk Cruse

  • Free bereavement support to adults and specialist support to children and young people.     

  • Group information sessions, one to one bereavement support up to 6 sessions via phone, zoom or in person, peer to peer support groups.

  • Call 0808 808 1677. ​​​

Suffolk Young People's Health Project (4YP)

  • Emotional and wellbeing support for children aged 7 – 25

  • Counselling support

  • Youth work support

  • Drop-in sessions and group activities

  • Contact 01473 252607 or

MIND Norfolk & Waveney

  • The Suicide Bereavement Service is for those bereaved and affected by suicide.

  • 1:1 emotional and practical support for up to 12 sessions for those bereaved by suicide.

  • Support is aimed at those who are in the first 3 months of loss, or before the inquest.

  • Group Suicide Bereavement Support offers a safe space where you can connect with others who have had similar experiences

  • Support Groups are running in Aylsham and Norwich.

  • Suicide Bereavement Cafes take place in Aylsham, Norwich and Thetford. Support is also available in Taverham for young people aged 18-25 who have been bereaved by suicide.

  • Call 0300 330 5488 or email

Nelson's Journey

  • Nelson’s Journey supports children and young people in Norfolk with their bereavement needs, helping them to understand and cope with their feelings.

  • The charity also supports professionals in the county who work with children, such as teachers and health workers.

  • Call their Support Line on 01603 431788 to speak to a Child Bereavement Support Worker for guidance and information or email

  • Therapeutic bereavement support is offered, but this is not a formal counselling service. 

National organisations:

Winston's Wish

  • Free support for grieving children and young people aged 8-25 years old who have experienced the death of a parent, sibling or other close relative.   

  • Information, advice and online support. Support is also available for carers and parents supporting grieving children.

Scotty's Little Soldiers

  • Free support for military children & young people aged 0-25 whose parent was serving in the British Armed Forces at the time of their death (regardless of the cause of death).

  • Information and guidance for parents and carers

  • Support for children through 1:1 counselling online, activities, gifts and group events

  • Support for children in developing life skills including small educational grants

  • Phone: 08000 928 571 selecting option 1 (Mon to Fri, 10am -4pm)

Young Lives vs Cancer

  • Social workers provide support before a child dies and during bereavement.

  • This can include planning, dealing with immediate priorities, help with funeral costs, online information and free booklets, Young Lives vs Cancer Facebook group for bereaved parents and other ongoing bereavement support for up to 18 months. 

Sibling Support

  • Advice and support for sibling loss

  • Support for parents, professionals and siblings

  • Email:

  • Free online resources on the website


  • Information and support for people bereaved or seriously injured in road crashes. 

  • The RoadPeace helpline, call 0800 160 1069 (free), or email, Monday to Friday 10am – 4pm.

  • Befriender Service, Online Support Groups, Resilience Building Support Programme.

Grief Encounter

  • Support for children and young people following the death of someone close. Offering individuals, families, schools, and professionals a way through the anxiety, fear, and isolation so often caused by grief. 

  • GriefTalk Helpline, call 0808 802 0111 (free), chat using live chat or email, Monday to Friday 9am-9pm. 

  • Online Grief Guides

Child Bereavement UK

  • Help for children, parents and families when a child grieves or dies.

  • Free confidential support for children and young people facing bereavement, and anyone affected by the death of a child.

  • Call 0800 028 8840. 

Papyrus Hopeline UK

  • National charity dedicated to prevention of young suicide

  • Works with communities across the UK, engaging them in our mission to prevent suicide in children and young people.

  • Engage them through our resources and training, learning with them and galvanising them to help save young lives.

  • Phone: 0800 068 4141

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